HOW IT WORKS FOR EVENT PROVIDERS

Once your call center enters the breakdown information into ServiCase, users can search the sureEcosystem data-base of over 60,000 service provider records based on customer’s preference, service needed and location. Once a provider is selected, you can electronically request an ETA, confirm assignment, and digitally dispatch that them to the breakdown location. ETAs, Photos and service updates such as en route, arrived, working, and complete can all be displayed in the ServiCase dashboard so you and your customer can be notified of real-time progress.



SERVICE PROVIDER MANAGER

ServiCase includes a Service Provider Manager module which allows Event Providers the ability to organize and maintain critical information about their providers including the prefernces of their customers.. Services offered, insurance coverages, hours of operation, rates, ratings, private notes, and more can all be updated and maintained.

Company Name: Towing Garage, LLC
Status: Preferred
Rating:
Insurance: On File
Rates: Published/ Approved

INTEGRATE SERVICASE FEATURES INTO YOUR EXISTING SYSTEM

sureEcosystem APIs allow Event Providers the ability to access and integrate multiple ServiCase features into their existing maintenance or TMS system. For a full list of available API connections or for more information about how the sureEcosystem API’s are available to help grow your business, contact us at support@sureecosystem.com
SERVICE PROVIDER NETWORK SATURATION MAP

Whatever service your breakdown requires, ServiCase provides access to over 60,000 service providers nationwide. To locate a provider, simply select the type of service needed and enter a location. Network Map includes all Tire, Towing, and/or Mechanical







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