ADVANCED ROADSIDE TECHNOLOGY FOR EVENT PROVIDERS
ServiCase is a complete breakdown system allowing Event Providers to manage the entire life-cycle of a breakdown. Digital Dispatch, event status, photos, invoices, ratings and private notes are all included to help make the breakdown process painless and transparent.
ServiCase is a complete breakdown system allowing Event Providers to manage the entire life-cycle of a breakdown. Digital Dispatch, event status, photos, invoices, ratings and private notes are all included to help make the breakdown process painless and transparent.
HOW IT WORKS FOR EVENT PROVIDERS
Once your call center enters the breakdown information into ServiCase, users can search the sureEcosystem data-base of over 60,000 service provider records based on customer’s preference, service needed and location. Once a provider is selected, you can electronically request an ETA, confirm assignment, and digitally dispatch that them to the breakdown location. ETAs, Photos and service updates such as en route, arrived, working, and complete can all be displayed in the ServiCase dashboard so you and your customer can be notified of real-time progress.
Once your call center enters the breakdown information into ServiCase, users can search the sureEcosystem data-base of over 60,000 service provider records based on customer’s preference, service needed and location. Once a provider is selected, you can electronically request an ETA, confirm assignment, and digitally dispatch that them to the breakdown location. ETAs, Photos and service updates such as en route, arrived, working, and complete can all be displayed in the ServiCase dashboard so you and your customer can be notified of real-time progress.
SERVICE PROVIDER
MANAGER
ServiCase includes a Service Provider Manager module which allows Event Providers the ability to organize and maintain critical information about their providers including the prefernces of their customers.. Services offered, insurance coverages, hours of operation, rates, ratings, private notes, and more can all be updated and maintained.
ServiCase includes a Service Provider Manager module which allows Event Providers the ability to organize and maintain critical information about their providers including the prefernces of their customers.. Services offered, insurance coverages, hours of operation, rates, ratings, private notes, and more can all be updated and maintained.
Company Name: Towing Garage, LLC
Status: Preferred
Rating: 
Insurance: On File
Rates: Published/ Approved
INTEGRATE SERVICASE
FEATURES INTO YOUR
EXISTING SYSTEM
sureEcosystem APIs allow Event Providers the ability to access and integrate multiple ServiCase features into their existing maintenance or TMS system. For a full list of available API connections or for more information about how the sureEcosystem API’s are available to help grow your business, contact us at support@sureecosystem.com
sureEcosystem APIs allow Event Providers the ability to access and integrate multiple ServiCase features into their existing maintenance or TMS system. For a full list of available API connections or for more information about how the sureEcosystem API’s are available to help grow your business, contact us at support@sureecosystem.com
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